Contacts FAQ

Q: Are you a factory or trading company?

A: We are the top air pumps manufacturer in China over 16 years and exporting kinds of pumps to more than 50 countries and regions around the world.

Q: Do you accept order through OEM/ODM business?

A: Yes, we do. Including the customer logo & customer package printing design.

Q: Do you accept sample order?

A: Sample usually 3-5 days after payment received.

Q: What's your lead-time?

A: Normally, our lead-time is 25-45 days, it depends your order quantity and request.

Q: What’s your payment term?

A: Sample: PayPal or T/T or through Alibaba trade assurance. Mass production: 30% deposit advanced, 70% at the sight of BL copy. 

Q: What's your warranty for this product?

A: We provided customer with long time after sales with technology support. Any product with original broken, we will responsible for it.